Paid once
Mise en Place setup
The one-time preparation and onboarding for your chosen package — portal, menu, codes and dashboard, set up and handed over. Mise en Place setup is paid once.
Packages
Four packages,
one clean upgrade path.
Every package is a guest portal behind a printed touchpoint. Start with a clean digital menu, add table service, add no-payment ordering — or go fully custom. Most venues begin with Secondo.
◷ Launch setup pricing is available for projects confirmed by 31 August.
Continues after setup
Monthly subscription
Covers access to your enabled modules, hosting, dashboard usage and the agreed support level. The monthly subscription continues after setup.
Vistelo Primo
Cafés, bars, small restaurants
Editable menu + smart landing page + reviews and socials.
149 €199 €launch setup · one-time
19 € / month
Includes
- Editable digital menu
- Unlimited categories & items
- Prices and descriptions
- Item availability toggle
- Basic allergen fields
- Guest landing page
- Daily offer / promotion section
- Social links
- Wi-Fi info
- Contact and location details
- Google review link
- Private feedback form
- Basic analytics
- Mobile dashboard
- QR / NFC code management
Package limits
- 1 location
- Up to 15 active table / location codes
- 2 languages included
- Basic support
Not included
- Service requests
- Ordering / cart
- Payments
- POS integration
Vistelo Secondo
Restaurants & cafés with table service
Menu + feedback + service / bill requests + live dashboard.
249 €349 €launch setup · one-time
29 € / month
Includes
- Everything in Vistelo Primo
- Call waiter
- Bill request
- Receipt request
- Problem-with-order flow
- Complaint alert
- Table status dashboard
- Request status tracking
- Wait-time tracking
- Staff dashboard alerts
- Advanced review / feedback inbox
- Basic staff roles
- Basic promotions / pop-up banner
- Manual second-language fields
Package limits
- 1 location
- Up to 20 active table / location codes
- 3 languages supported
- Priority setup
Not included
- Ordering / cart
- Payments
- POS integration
Vistelo Degustazione
Restaurants that want no-payment table ordering
No-payment ordering + order status + staff order board.
399 €599 €launch setup · one-time
49 € / month
Includes
- Everything in Vistelo Secondo
- Cart
- Item quantity
- Item notes
- Table auto-identification
- Submit order request
- Staff accept / reject
- Order status
- Order dashboard
- Basic kitchen / staff board
- Simple variants / extras
- Order wait-time tracking
- Basic order analytics
Package limits
- 1 location
- Up to 30 active table / location codes
- 5 languages included
- Advanced support
- Order statuses: new, accepted, in preparation, ready, served, cancelled, rejected
Not included
- Online payments
- POS integration
- Fiscalization
- Split-bill / payment-provider workflows
Vistelo Carte Blanche
Hotels, chains, multi-location groups & custom clients
Custom modules, websites, multi-location and integrations.
Custom setupfrom from 999 €
from 99 / month
Includes
- Multi-location setup
- Custom websites
- Custom dashboards
- Custom integrations
- Advanced analytics
- Special hospitality workflows
- Custom guest portals
- Future payments / POS workflows
- Future loyalty / CRM modules
- Future AI modules
Package limits
- Scope, delivery plan and price set by quotation
- Best when you have multiple locations or group-level workflows
- For custom design, dashboards or module logic
Not included
- Nothing fixed — everything is scoped to the project
Feature comparison
Every module, side by side.
| Feature | Primo | SecondoRecommended | Degustazione | Carte Blanche |
|---|---|---|---|---|
| Editable menu | Yes | Yes | Yes | Custom |
| Categories / items / prices | Yes | Yes | Yes | Custom |
| Allergen fields | Basic | Yes | Yes | Custom |
| Availability toggle | Yes | Yes | Yes | Custom |
| Guest landing page | Yes | Yes | Yes | Custom |
| Daily offer / promotion | Yes | Yes | Yes | Custom |
| Social links | Yes | Yes | Yes | Custom |
| Wi-Fi info | Yes | Yes | Yes | Custom |
| Contact / location | Yes | Yes | Yes | Custom |
| Google review link | Yes | Yes | Yes | Custom |
| Private feedback | Yes | Yes | Yes | Custom |
| Complaint alert | No | Yes | Yes | Custom |
| Call waiter | No | Yes | Yes | Custom |
| Bill request | No | Yes | Yes | Custom |
| Receipt request | No | Yes | Yes | Custom |
| Table status dashboard | No | Yes | Yes | Custom |
| Request status | No | Yes | Yes | Custom |
| Wait-time tracking | No | Yes | Yes | Custom |
| Staff dashboard alerts | No | Yes | Yes | Custom |
| Advanced feedback inbox | No | Yes | Yes | Custom |
| Basic staff roles | No | Yes | Yes | Custom |
| Ordering / cart | No | No | Yes | Custom |
| Staff accept / reject orders | No | No | Yes | Custom |
| Order dashboard | No | No | Yes | Custom |
| Kitchen / staff board | No | No | Basic | Custom |
| Payments | No | No | No | Later / custom |
| POS integration | No | No | No | Later / custom |
Vistelo à la Carte
Add-ons & upgrades
- Extra location99 € setup + 10 €/mo
- Extra language setup49 € if you provide translations
- Translation / data entryquote or 1 €/item/language
- Extra active QR / NFC code above package limit1.5 €/mo
- Extra menu item import above included scope1 €/item
- One-page hospitality website by NVA Digital349 € setup + 15 €/mo
- Five-page hospitality website by NVA Digital749 € setup + 20 €/mo
- Custom domain setup49 € + domain cost
- Custom dashboard viewquote
- Custom design beyond included setupquote
Vistelo Dolce
Small extras after setup
- Small text / content change after setup15–25 €
- Extra minor design revision25 €
- Extra significant design revision50 €
- Extra promotion / banner setup15 €
- Seasonal menu highlight25 €
- Extra QR code export pack15 €
- Extra onboarding / help session39 €
Mise en Place
What onboarding includes
- Tenant / client portal creation
- Business profile setup
- Menu import and category / item setup
- Logo / assets upload
- Social links, Wi-Fi, contact and location setup
- Google review link setup
- QR / NFC code mapping
- Table / location code setup
- Dashboard activation
- Module activation
- Basic testing and handover
To get started
What you provide
- Logo and existing brand assets, if available
- Menu content — PDF or item list with prices and descriptions
- Allergen information where applicable
- Google review link, social links, Wi-Fi and location / contact details
- Number of tables / locations that need QR / NFC access
- Preferred languages and translated content, if available
Pricing & tax
Clear on money before we start.
Commercial information, not tax advice.
How does one-time setup differ from the monthly subscription?
Mise en Place setup is paid once — it is the preparation and onboarding for your chosen package. The monthly subscription continues after setup and covers access to your enabled modules, hosting, dashboard usage and the agreed support level.
How long is launch pricing valid?
Launch setup pricing is available for projects confirmed by 31 August. Regular setup pricing applies afterwards; the monthly subscription stays as listed either way.
How is VAT handled for cross-border clients?
For cross-border digital services, the invoice is issued without Slovenian VAT because NVA is not VAT liable. Business clients outside Slovenia may have local self-assessment or reverse-charge obligations depending on their country and VAT status. VAT-registered clients may be able to deduct eligible VAT in the same return, while non-VAT-liable clients normally cannot deduct it. This is commercial information, not tax advice — please confirm with your accountant.
Are hardware and design included in a package?
No. Physical NFC / QR cards, stickers and printed materials are priced separately in the hardware offer, and custom card, sticker or brand design is handled by Vistelo Atelier (NVA Digital) — unless something is specifically included in your client quotation.
What about payments, POS and fiscalization?
These are not part of the standard launch packages. Even table ordering in Degustazione is a no-payment request flow, so your existing payment and POS setup stays exactly as it is. Payment / POS workflows can be scoped later under Carte Blanche.
Not sure which package fits?
Tell us about your venue and we'll recommend a starting point — no obligation.