Guests
Fast, no-app access to information, ordering, booking, requests and feedback, with visible status on everything they ask for.
The touch of modern hospitality.
Guests get information, ordering, booking and requests from one tap — no download. Staff get every request, reservation and order routed to the right place, live.
Property type
One platform, three ways in.
Restaurants, hotels and standalone wellness venues each run on Vistelo — start with the one that matches your property.
Hotels & resorts
Booking, room service, requests and reception on one guest portal.
For hotels →Restaurants, bars & cafés
Menu, waiter calls, bill requests and reviews on the table itself.
For restaurants →Wellness & spa
Bookings, providers and guest requests for standalone wellness venues.
For wellness →How it works
One tap, four moves.
One platform begins at the physical moment a guest taps or scans, then stays useful wherever the stay, service or operation continues.
- 01Guests tap or scan — no app to install.
- 02They choose, request, book or order.
- 03It routes to the right person or team.
- 04Status updates until it is done.
Built for everyone on the floor.
One platform, four different views of the same live property.
Staff
The right room, table or zone context on every task, with fewer repeated interruptions and clear department routing.
Managers
Queues, wait times, assignments and escalations in view, with department visibility and operational analytics.
Owners
Labour efficiency, standardisation and better operational visibility, on infrastructure that is reusable across properties.
Infrastructure
Built to connect the physical and operational layers.
Information, requests, orders, bookings and service updates move from every guest touchpoint to the correct team, with live status and operational visibility.
See the packages that fit your property.
Restaurants, hotels and standalone wellness venues are priced as three separate, equally supported package families. Configure a mixed property when more than one belongs together.
Hardware
The physical entry layer —
premium, and never wasted.
For every included access point — table, room or service area — we prepare, programme, link and test the right NFC + QR touchpoint. You only choose how it is presented: movable, adhesive or in a holder.
Explore presentation options →
Vistelo Atelier
A physical touchpoint deserves a finished identity.
Vistelo Atelier turns the same platform into considered cards, stickers and brand material, using Vistelo’s real visual system.
Explore Vistelo Atelier →
Request a demo
See how Vistelo would look inside your venue.
Tell us a little about your property — restaurant, hotel or wellness venue. We'll set up a tailored walkthrough of your guest flow and show you exactly what changes.