Packages
Vistelo prices hotels, restaurants/bars/cafés and standalone wellness as three separate, equally supported package families on one connected platform — pick the section below for your property, or jump straight to it.
Choose your property
Choose your sector to see its packages and pricing.
Choose your sector above to see pricing.
Booking & guest basics
Includes 8
One-time setup
€149+ €4 / room
Mise en Place setup
Monthly
€29+ €0.80 / room
Connected hotel service
Includes 8
One-time setup
€249+ €7 / room
Mise en Place setup
Monthly
€39+ €1.60 / room
Full resort experience
Includes 8
One-time setup
€349+ €10 / room
Mise en Place setup
Monthly
€49+ €2.40 / room
Compare capabilities
| Capability | Benvenuto | Concierge | Grand Tour |
|---|---|---|---|
| Guest foundation | |||
| Hotel booking | Included | Included | Included |
| Branded guest portal | Included | Included | Included |
| Hotel information and content | Included | Included | Included |
| Reviews and feedback | Included | Included | Included |
| Hotel operations | |||
| Room service requests | Not included | Included | Included |
| Housekeeping requests | Not included | Included | Included |
| Maintenance reporting | Not included | Included | Included |
| Reception and concierge requests | Not included | Included | Included |
| Department routing | Not included | Included | Included |
| Connected restaurant experience | Not included | Included | Included |
| Shared hotel and restaurant overview | Not included | Included | Included |
| Resort experience | |||
| Integrated spa and wellness layer | Not included | Not included | Included |
| Fitness guest experience | Not included | Not included | Included |
| Facility booking | Not included | Not included | Included |
| Conference and event booking | Not included | Not included | Included |
| Transfers and taxi requests | Not included | Not included | Included |
| Wake-up requests | Not included | Not included | Included |
| Configurable guest requests | Not included | Not included | Included |
Cafés, bars, small restaurants
Includes 8
One-time setup
€149+ €6 / activated table
Mise en Place setup
Monthly
€19€1.50 / month above 15 included
Restaurants & cafés with table service
Includes 8
One-time setup
€249+ €7 / activated table
Mise en Place setup
Monthly
€29€1.50 / month above 20 included
Restaurants that want table ordering
Includes 8
One-time setup
€399+ €8 / activated table
Mise en Place setup
Monthly
€49€1.50 / month above 30 included
Compare capabilities
| Capability | Primo | Secondo | Degustazione |
|---|---|---|---|
| Guest foundation | |||
| Editable menu | Included | Included | Included |
| Categories, items and prices | Included | Included | Included |
| Allergen fields | Basic | Included | Included |
| Availability toggle | Included | Included | Included |
| Guest landing page | Included | Included | Included |
| Daily offer and promotion | Included | Included | Included |
| Social links | Included | Included | Included |
| Wi-Fi information | Included | Included | Included |
| Contact and location | Included | Included | Included |
| Google review link | Included | Included | Included |
| Private feedback | Included | Included | Included |
| Service operations | |||
| Complaint alert | Not included | Included | Included |
| Call waiter | Not included | Included | Included |
| Bill request | Not included | Included | Included |
| Receipt request | Not included | Included | Included |
| Table status dashboard | Not included | Included | Included |
| Request status | Not included | Included | Included |
| Wait-time tracking | Not included | Included | Included |
| Staff dashboard alerts | Not included | Included | Included |
| Advanced feedback inbox | Not included | Included | Included |
| Basic staff roles | Not included | Included | Included |
| Table ordering | |||
| Ordering and cart | Not included | Not included | Included |
| Staff accept and reject orders | Not included | Not included | Included |
| Order dashboard | Not included | Not included | Included |
| Kitchen and staff board | Not included | Not included | Basic |
Booking & wellness management
Includes 4
One-time setup
€249+ €15 / active provider
Mise en Place setup
Monthly
€29+ €3 / active provider
Complete wellness experience
Includes 4
One-time setup
€399+ €20 / active provider
Mise en Place setup
Monthly
€49+ €5 / active provider
Compare capabilities
| Capability | Essenza | Rituale |
|---|---|---|
| Booking foundation | ||
| Branded guest portal | Included | Included |
| Treatment and service catalogue | Included | Included |
| Online appointment booking | Included | Included |
| Provider and resource scheduling | Included | Included |
| Guest profiles | Included | Included |
| Booking history | Included | Included |
| Review and feedback | Included | Included |
| Booking analytics | Included | Included |
| Guest operations | ||
| Guest-service requests | Not included | Included |
| Department routing | Not included | Included |
| Status and wait-time workflows | Not included | Included |
| Supported ordering | Not included | Included |
| Staff operations dashboard | Not included | Included |
| Guest-service analytics | Not included | Included |
Custom scope
Custom scope for five-or-more properties
Implementation and subscription by quotation
Request a quoteHow pricing works
Paid once
The one-time preparation and onboarding for your chosen package — portal, menu, codes and dashboard, set up and handed over. Mise en Place setup is paid once.
Continues after setup
Covers access to your enabled modules, hosting, dashboard usage and the agreed support level. New features we add to your package become available to you automatically. The monthly subscription continues after setup.
Pricing & terms
Commercial information, not tax advice.
Mise en Place setup is paid once — it is the preparation and onboarding for your chosen package. The monthly subscription continues after setup and covers access to your enabled modules, hosting, dashboard usage and the agreed support level.
For cross-border digital services, the invoice is issued without Slovenian VAT because NVA is not VAT liable. Business clients outside Slovenia may have local self-assessment or reverse-charge obligations depending on their country and VAT status. VAT-registered clients may be able to deduct eligible VAT in the same return, while non-VAT-liable clients normally cannot deduct it. This is commercial information, not tax advice — please confirm with your accountant.
No — room count only changes the price. The package is set by what the hotel needs to do.
Not if it is your hotel's own integrated spa — that is included entirely inside Grand Tour. Essenza and Rituale are for a separate, standalone wellness business.
Yes. Requests route straight to the right department, live, with reception freed for what still needs a human.
No. Everything opens in the phone's browser from a single tap or scan.
Start with Primo — you can add service requests or table ordering later without losing anything you already have.
Yes. Up to two connected restaurant-family concepts at the same property share one package and its active-code allowance.
A therapist, masseur, beautician or other provider with active appointment availability in Vistelo. Archived or inactive providers do not count.
No — they are separate inputs. Provider count sets your package price; guest/service-area contexts are a separate capacity with 15 included.
An integrated hotel/resort spa is priced entirely inside Grand Tour — never a second subscription.
Tell us about your venue and we'll recommend a starting point — no obligation.
